Campaigns and rights hero

Campaigns & rights

We campaign to ensure the consumer voice is not only heard but acted on. Learn about our current campaigns below and find out your legal rights in a variety of situations.

20apr support needed for consumers in financial hardship promo

Support needed for consumers in financial hardship

The Covid-19 lockdown means hundreds of thousands of Kiwis face having to survive on a reduced income. We’ve joined with 14 other organisations in calling on essential service providers to do the right thing and halt disconnections, waive late fees and pause debt collection.

Learn more

16nov choosing wisely promo

Choosing Wisely

Choosing Wisely is a campaign encouraging a change in thinking by health professionals and consumers to avoid unnecessary medical intervention.

Learn more

Donate promo

Consumer NZ is non-profit. To help us get a fairer deal for all New Zealand consumers you can make a donation. We’ll use your contribution to investigate consumer issues and work for positive change.



Consumer Advice Line

Paying members can contact the Consumer Advice Line with any consumer-related issue. Anyone can call the Advice Line if they have an issue with a Consumer Trusted business.

Become a paying member