Coronavirus (Covid-19)

Our articles and useful links to answer your questions about the Covid-19 coronavirus pandemic. We'll update this page as the situation develops.

Got a consumer-related question about Covid-19? Email us at and we'll do our best to help.

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Support needed for consumers in financial hardship

The Covid-19 lockdown means hundreds of thousands of Kiwis face having to survive on a reduced income. We’ve joined with 14 other organisations in calling on essential service providers to do the right thing and halt disconnections, waive late fees and pause debt collection.

Learn more

Feeling stressed?

If you're feeling overwhelmed, anxious or just need someone to talk to, contact your family doctor. You can also free call or text 1737, need to talk?, 24/7, seven days a week to talk with a trained counsellor. For more on where to find help, check out our guide to finding a therapist.

Your membership during lockdown

While the nationwide Covid-19 lockdown is in place, the Consumer NZ team will all be working from home to bring you our latest reports and test results. Here's what you need to know about your membership during the lockdown.

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Your support goes a long way

When big things like the Covid-19 pandemic happen, we all have a role to play in helping each other get through. Our role is to provide independent, expert advice and fearlessly advocate on behalf of all consumers during this uncertain time. Can you help with a regular or one-off donation?

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