Learn more about joining Consumer

We independently research services and put products to the test so you can see how they perform and choose with confidence.

From insurance to appliances, food to home heating, we assess thousands of products and services to get you a fairer deal.

You can join Consumer NZ as a member or buy a Digital Pass.

  • Become a Consumer member and enjoy ongoing access from just $12 a month. Plus, members can contact our Consumer Advice Line.

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  • If you want to join with no ongoing obligation, you can purchase a 7-day Digital Pass for $15.

If you’re in a consumer pickle, as a member you can get help. Give one of our expert advisers a call, drop them an email or fill out a disputes form. They can let you know where you stand and help you assert your rights.

Funded by consumers for consumers.

We’re not-for-profit, not government funded, and we don’t take advertising. That’s why New Zealanders have trusted Consumer NZ for nearly 60 years. Your support also funds our advocacy work.

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“Thanks for a great service. I became a member with a baby on the horizon and will stay a member – your tests combined with consumer member reviews have been invaluable. Keep up the great work and thanks!” - Vicki Stevens

“Thank you for your help and advice … This is the second time I have had a positive result after contacting the Consumer Advice Line. It has much more than paid for my subscription. Cheers!” - Ali McKeeman

“Thanks Consumer. I feel I have already benefitted greatly by joining recently. Yesterday, having read the articles in Consumer, I rang and spoke to your technical department. Most helpful and I have now chosen my home ventilation system – such a relief!” - Christine Leach