Our services

Who we are

Consumer NZ is an independent, non-profit organisation established in 1959 dedicated to getting New Zealanders a fairer deal. We do not receive government funding, so rely on membership fees to allow us to continue our work.

Here's a snapshot of what we're able to do thanks to our members:

Our advocacy work

Our campaigning and advocacy work ensures a fair deal for all New Zealanders and we’re increasing this work to make sure the consumer voice is not only heard but acted on.

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Consumer Advice Line

Our advice line provides guidance on any consumer-related issue. Our expert advisers can explain your rights or guide you if you have a problem with a retailer or service provider.

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Consumer Powerswitch

Powerswitch is a free price-comparison website that helps you find the best electricity and gas plan. Check now to see if you’re getting the best deal.

Compare plans

Our submissions

We regularly make submissions to government and statutory authorities on a range of consumer-related issues.

See the list

Our programmes

We award Consumer Recommends, People’s Choice and Top Brand endorsements, as well as accredit businesses as part of our Consumer Trusted programme.

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