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Our services

A look at the work Consumer NZ does, including our campaigns and advisory service.

We are here because of you

Consumer NZ is an independent, non-profit organisation established in 1959 dedicated to getting New Zealanders a fairer deal. We do not receive government funding, so rely on membership fees to allow us to continue our work.

Here's a snapshot of what we're able to do thanks to your support.

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Consumer Advice Line

Our advice line provides guidance on any consumer-related issue. Our expert advisers can explain your rights or guide you if you have a problem with a retailer or service provider.

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Our advocacy work

Our campaigning and advocacy work ensures a fair deal for all New Zealanders and we’re increasing this work to make sure the consumer voice is not only heard but acted on.

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Are you paying too much for power?

Powerswitch is a free price-comparison website that helps you find the best electricity and gas plan. Check now to see if you’re getting the best deal.

Compare plans

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Our submissions

We regularly make submissions to government and statutory authorities on a range of consumer-related issues.

See the list

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The Consumer Tick

We award Consumer Recommends, People’s Choice and Top Brand endorsements, as well as accredit businesses as part of our Consumer Trusted programme.

Learn more