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What we do in a nutshell:
How we test: We commission independent laboratories to carry out our product tests. We also belong to Consumers International which means we can draw on experience and information from consumer organisations around the world.
How we’re funded: Our work is funded by memberships, donations, business programmes and contract work, mostly with government agencies.
We test, investigate, mystery shop and campaign to get a fairer deal for consumers. Find out more about the wins we’ve had for consumers and what we’re working on.
Powerswitch is a free price-comparison website that helps you find the best electricity and gas plan. Check now to see if you’re getting the best deal.
Broadband Compare can help you find the best broadband plan. It features over 1800 plans, including fibre and rural broadband, from more than 60 providers.
Our advice line provides guidance on any consumer-related issue. Our expert advisers can explain your rights or guide you if you have a problem with a retailer or service provider.
A lot has changed in New Zealand since 1959 but Consumer is still helping Kiwis get a fair deal.