About us



About us hero default

Our work

Who we are

Consumer NZ is an independent, non-profit organisation established in 1959 dedicated to getting New Zealanders a fairer deal.

What we do in a nutshell:

  • Test products and services, and recommend which we think are best
  • Investigate issues we reckon consumers need to know more about
  • Mystery shop and survey to keep businesses honest
  • Give advice to thousands of consumers about their rights and how to exercise them
  • Campaign to get laws and regulations changed to benefit consumers
  • Recommend businesses you can trust

How we test: We commission independent laboratories to carry out our product tests. We also belong to Consumers International which means we can draw on the experiences and information from consumer organisations around the world.

How we’re financed: Our work is funded by member fees, business programmes and contract work, mostly with government departments.

Meet the team

Our writers

Introducing the staff responsible for writing Consumer NZ’s content.

Our rules

Current vacancies