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What we do in a nutshell:
How we test: We commission independent laboratories to carry out our product tests. We also belong to Consumers International which means we can draw on the experiences and information from consumer organisations around the world.
How we’re financed: Our work is funded by member fees, business programmes and contract work, mostly with government departments.
Our annual reports provide information on our highlights for each year dating back to 2008.
See all the media releases Consumer NZ has sent lately.
Powerswitch is provided by Consumer NZ with support from the Electricity Authority and the Gas Industry Company. Powerswitch aims to be an informative tool for consumers and to encourage competition in the electricity market.
The Consumer Foundation was formed in 2010 and incorporates the Emily Carpenter Consumer Charitable Trust, which was established in 1994 with funds from a bequest by the late Emily Carpenter (CMG BHSc).
The Consumer Foundation is registered as a charitable entity under the Charities Act 2005 (CC35315).
Ongoing donations: If you wish to make an ongoing donation or bequest to the Foundation, please contact Sue Chetwin (firstname.lastname@example.org).
Alternatively, you can contact us to make a one-off donation on (0800 266 786).
We award Consumer Recommends, People’s Choice and Top Brand endorsements, as well as accredit businesses as part of our Consumer Trusted programme.
Our Consumer Advice Line is available to all our paying members for any consumer-related issue. Our expert advisers can explain your rights and help you resolve problems if you’re in a dispute with a retailer or service provider.
A lot has changed in New Zealand since 1959 but Consumer is still helping Kiwis get a fair deal.
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