Information to help you manage your account
Log in and go to Your Account. You can edit any of your details in the Profile section.
Select Log in (located at the top of every page) then select Reset your password and follow the instructions.
A reset password email will be sent to you. This email will contain a link to consumer.org.nz. You will be asked to enter a new password and then to confirm your new password by re-entering it.
If an email hasn’t arrived within 5 minutes, check your junk/spam email folder or call us on 0800 266 786 for assistance.
Log in and go to your membership in Your Account and select Cancel.
Your membership will finish at the end of your paid-up period and we will not take any further payments.
Log in and go to your membership in Your Account and select Gift a membership or visit www.consumer.org.nz/gift
You can unsubscribe use the link at the bottom of any of our emails, or Manage your preferences in Your Account. Please note that as per our terms and conditions we may still contact you to:
Your membership number or ID can be found in Your Account.
Update your credit card in Your Account or to pay a different way, please contact us.
A receipt for your purchase has been emailed to you. This is a tax receipt.
Log in and go to Your Account. You can update your address by select to Edit your Profile.
Get even more Consumer NZ news and invitations to share your voice on important issues straight to your inbox.
Opt in to receive updates on:
Or visit our Technical support page