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We're dedicated to getting New Zealanders a fairer deal.
We’re not-for-profit and not funded by government. We investigate issues, test products and campaign to get laws changed to benefit consumers. By joining us you’re supporting our work. Learn more
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Got a problem with a retailer or service provider? We can help
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If you’re a paying member, our expert advisers can explain your rights and help resolve the issue.
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We explain what your rights are under the Consumer Guarantees Act, and what to do if they’ve been breached.
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Trusted businesses
Consumer has been testing products for more than 50 years. Now we’re testing businesses as well.
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We keep an eye on products being recalled and keep a list of them so you know what to do if you're affected.
Our campaigns
We’re campaigning to end expiry dates on gift cards, prevent unwanted door-to-door salespeople, stop unfair contract terms and more. Learn more about these campaigns and get involved.
Fixing the rental market
Our investigation finds many renters are getting a raw deal. But property managers deserve a bigger share of the blame for problems.
Could you be saving on power?
Consumer Powerswitch lets you check if you could save money on electricity and gas. Just enter your details into the calculator to find the cheapest energy deals.
Compare broadband plans
Find out if you're on the cheapest broadband plan with our new website, Consumer Broadband Compare. Using it is as easy as entering your address.