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What our members are saying

"I’m very grateful for your detailed advice, which gave me confidence ... Thanks again for the staunch support."

Marian
"I feel I have already benefited greatly by joining recently. Having read the Consumer articles, I rang and spoke to your technical department. Most helpful and I have now chosen my home ventilation system – such a relief!"

Christine
"Today we visited The Warehouse and, following your advice, purchased a heater. The icing on the cake was its price, $49! Thanks as usual for all the good advice."

Eric

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News & investigations


Got a problem with a retailer or service provider? We can help

Call our advice line

If you’re a paying member, our expert advisers can explain your rights and help resolve the issue.

Get in touch.

Read about your rights

We explain what your rights are under the Consumer Guarantees Act, and what to do if they’ve been breached.

Read our guide.


Our latest magazine issue

Our October-November magazine is the environment issue.


Featuring:

  • Clean car "feebate" explained
  • Reusable bags: how "green" are yours?
  • Household battery recycling
  • Line trimmers
  • Multi-purpose cleaners
  • Irons
  • Plus more reports, product tests and all your favourite regular features.

See more of what’s in our latest issue.


Who can you trust?

Trusted businesses

Consumer has been testing products for more than 50 years. Now we’re testing businesses as well.

View Trusted businesses.

Product recalls

We keep an eye on products being recalled and keep a list of them so you know what to do if you're affected.

View all recalls.


Pills spilling out of white bottle.

Say "no" to drug ads

Ads for prescription medicines downplay safety issues and pressure doctors to overprescribe medications. Our latest survey found the majority of Kiwis want the ads to go.

Read our report.


Our campaigns

We’re campaigning to end expiry dates on gift cards, prevent unwanted door-to-door salespeople, stop unfair contract terms and more. Learn more about these campaigns and get involved.

Find out more.


Could you be saving on power?

Consumer Powerswitch lets you check if you could save money on electricity and gas. Just enter your details into the calculator to find the cheapest energy deals.

Compare power prices.


Compare broadband plans

Find out if you're on the cheapest broadband plan with our new website, Consumer Broadband Compare. Using it is as easy as entering your address.

See if you can save.