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Best and worst power companies in New Zealand in 2026
Find out which electricity retailers are leading in customer satisfaction.

2 dehumidifiers to avoid + 3 we recommend
You could easily buy a poor performing dehumidifier if you choose one based on manufacturer claims.

Product trends we love … and loathe
Some product trends and “innovations” aren’t worth your hard-earned cash.

2 robot vacuums to avoid
Which budget robot vacuum cleaners to avoid – and the one you should consider.
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More than a million households likely paying too much for power
As the winter power bills start to bite, research by Consumer NZ has found half the nation’s households have stayed loyal to their power provider for at least five years. Loyalty could be costing those customers hundreds of extra dollars each year.
16 June 2026

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