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Consumer turns 60
From highlighting swindles big and small, to testing thousands of products and campaigning for better consumer laws, it’s been a busy six decades.
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Got a problem with a retailer or service provider? We can help
Call our advice line
If you’re a paying member, our expert advisers can explain your rights and help resolve the issue.
Read about your rights
We explain what your rights are under the Consumer Guarantees Act, and what to do if they’ve been breached.
Our latest magazine issue
Our December-January magazine is our 60th anniversary issue.
Featuring:
- Bad Taste Food Awards
- Sunscreens
- How to spot fake reviews
- Carry-on suitcases
- Steam mops
- Mobile phones
- Plus more reports, product tests and all your favourite regular features.
Who can you trust?
Trusted businesses
Consumer has been testing products for more than 50 years. Now we’re testing businesses as well.
Product recalls
We keep an eye on products being recalled and keep a list of them so you know what to do if you're affected.
Say "no" to drug ads
Ads for prescription medicines downplay safety issues and pressure doctors to overprescribe medications. Our latest survey found the majority of Kiwis want the ads to go.
Our campaigns
We’re campaigning to end expiry dates on gift cards, prevent unwanted door-to-door salespeople, stop unfair contract terms and more. Learn more about these campaigns and get involved.
Could you be saving on power?
Consumer Powerswitch lets you check if you could save money on electricity and gas. Just enter your details into the calculator to find the cheapest energy deals.
Compare broadband plans
Find out if you're on the cheapest broadband plan with our new website, Consumer Broadband Compare. Using it is as easy as entering your address.