Consumer. Now you know.
Join Consumer Login Donate
Consumer. Now you know.

Top searches:

We're dedicated to getting New Zealanders a fairer deal.

We’re not-for-profit and not funded by government. We investigate issues, test products and campaign to get laws changed to benefit consumers. By joining us you’re supporting our work. Learn more

Featured

We're dedicated to getting New Zealanders a fairer deal.

We’re not-for-profit and not funded by government. We investigate issues, test products and campaign to get laws changed to benefit consumers. By joining us you’re supporting our work. Learn more

Join Consumer and choose with confidence


Expert buying advice


Recommended products and services


Advice Line access (members only)


Learn more

Latest reports

18aug rest home breaches care contract hero default

Rest home breaches care contract

Consumer nz welcomes action against viagogo hero default

Consumer NZ welcomes action against Viagogo

18aug first look norton core hero default

First Look: Norton Core router

18aug junk insurance hero default

5 fixes for the insurance market

What our members are saying

"I’m very grateful for your detailed advice, which gave me confidence ... Thanks again for the staunch support."
—
Marian

"I feel I have already benefited greatly by joining recently. Having read the Consumer articles, I rang and spoke to George in your technical department. Most helpful and I have now chosen my home ventilation system – such a relief!"
—
Christine

"Today we visited The Warehouse and, following your advice, purchased a heater. The icing on the cake was its price, $49! Thanks as usual for all the good advice."
—
Eric

Got a problem with a retailer or service provider? We can help

Call our advice line

If you’re a paying member, our expert advisers can explain your rights and help resolve the issue.

Get in touch.

Read about your rights

We explain what your rights are under the Consumer Guarantees Act, and what to do if they’ve been breached.

Read our guide.

Who can you trust?

Trusted businesses

Consumer has been testing products for more than 50 years. Now we’re testing businesses as well.

View Trusted businesses.

Product recalls

We keep an eye on products being recalled and keep a list of them so you know what to do if you're affected.

View all recalls.

Our campaigns

We’re campaigning to end expiry dates on gift cards, prevent unwanted door-to-door salespeople, stop unfair contract terms and more. Learn more about these campaigns and get involved.

Find out more.

Fixing the rental market

Our investigation finds many renters are getting a raw deal. But property managers deserve a bigger share of the blame for problems.

Read our report.

Could you be saving on power?

Consumer Powerswitch lets you check if you could save money on electricity and gas. Just enter your details into the calculator to find the cheapest energy deals.

Compare power prices.

Compare broadband plans

Find out if you're on the cheapest broadband plan with our new website, Consumer Broadband Compare. Using it is as easy as entering your address.

See if you can save.