If you’re a paying member, our expert advisers can explain your rights and help resolve the issue.
We explain what your rights are under the Consumer Guarantees Act, and what to do if they’ve been breached.
Consumer has been testing products for more than 50 years. Now we’re testing businesses as well.
Ads for prescription medicines downplay safety issues and pressure doctors to overprescribe medications. Our latest survey found the majority of Kiwis want the ads to go.
We’re campaigning to end expiry dates on gift cards, prevent unwanted door-to-door salespeople, stop unfair contract terms and more. Learn more about these campaigns and get involved.
Consumer Powerswitch lets you check if you could save money on electricity and gas. Just enter your details into the calculator to find the cheapest energy deals.
Find out if you're on the cheapest broadband plan with our new website, Consumer Broadband Compare. Using it is as easy as entering your address.