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What our members are saying

"I’m very grateful for your detailed advice, which gave me confidence ... Thanks again for the staunch support."

Marian

"I feel I have already benefited greatly by joining recently. Having read the Consumer articles, I rang and spoke to George in your technical department. Most helpful and I have now chosen my home ventilation system – such a relief!"

Christine

"Today we visited The Warehouse and, following your advice, purchased a heater. The icing on the cake was its price, $49! Thanks as usual for all the good advice."

Eric


Got a problem with a retailer or service provider? We can help

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If you’re a paying member, our expert advisers can explain your rights and help resolve the issue.

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Read about your rights

We explain what your rights are under the Consumer Guarantees Act, and what to do if they’ve been breached.

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Who can you trust?

Trusted businesses

Consumer has been testing products for more than 50 years. Now we’re testing businesses as well.

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Product recalls

We keep an eye on products being recalled and keep a list of them so you know what to do if you're affected.

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Our campaigns

We’re campaigning to end expiry dates on gift cards, prevent unwanted door-to-door salespeople, stop unfair contract terms and more. Learn more about these campaigns and get involved.

Find out more.


Fixing the rental market

Our investigation finds many renters are getting a raw deal. But property managers deserve a bigger share of the blame for problems.

Read our report.


Could you be saving on power?

Consumer Powerswitch lets you check if you could save money on electricity and gas. Just enter your details into the calculator to find the cheapest energy deals.

Compare power prices.


Compare broadband plans

Find out if you're on the cheapest broadband plan with our new website, Consumer Broadband Compare. Using it is as easy as entering your address.

See if you can save.