Contact us

We're working remotely

Consumer NZ staff are currently working from home. Our advisers will call you back when they can. Thank you for your understanding at this time.

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Send us a message

Email: info@consumer.org.nz
Post: PO Box 932, Wellington 6140
Address: Level 5, 17 Whitmore Street, Wellington, 6011
Phone: 0800 CONSUMER (0800 266 786) or 04 384 7963
Hours: 8.30am-4.30pm, Monday to Friday

Useful links

Consumer Advice Line

Our member advice line provides guidance on any consumer-related issue. Our expert advisers can explain your rights or guide you if you have a problem with a retailer or service provider.

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