Contact us

Contact us

Post: PO Box 932, Wellington 6140
Address: Level 5, 17 Whitmore Street, Wellington, 6011
Phone: 0800 CONSUMER (0800 266 786) or 04 384 7963
Hours: 8.30am-4.30pm, Monday to Friday

Quick links

Find out about personal memberships and join.

Find out about business membership.

View Frequently Asked Questions.

View our guide to the Consumer Guarantees Act.

Member advice line

Our member advice line provides guidance on any consumer-related issue. Our expert advisers can explain your rights or guide you if you have a problem with a retailer or service provider.


Frequently asked questions

The answers to some of the most common questions we get asked are available here.


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