Contact us

We're working remotely

Consumer NZ staff are currently working from home. Our advisers will call you back when they can. Thank you for your understanding at this time.

Handheld phone on stand.

Send us a message

Post: PO Box 932, Wellington 6140
Address: Level 5, 17 Whitmore Street, Wellington, 6011
Phone: 0800 CONSUMER (0800 266 786) or 04 384 7963
Hours: 8.30am-4.30pm, Monday to Friday

Useful links

Consumer Advice Line

Our member advice line provides guidance on any consumer-related issue. Our expert advisers can explain your rights or guide you if you have a problem with a retailer or service provider.