Jobs at Consumer NZ

See what positions are currently available at Consumer NZ.

Head of Content

  • Join a passionate, purpose-driven team
  • Shape the future of a growing and dynamic organisation
  • Advocate for all New Zealanders to get a fair deal

New year and a new role?

We’re looking for someone with talent and passion to lead the engine room of Consumer NZ. We’ve got an opening for a brand-new Head of Content. This pivotal position will lead the strategic direction and the people who create online and print content for Consumer NZ.

We’re excited to be growing, attracting new audiences, and delivering dynamic content for today’s consumers. We need a special person who’s as comfortable leading our content strategy as sharing their technical editing skills. You’ll also have the perfect people skills to create a culture of empowerment and excellence.

Does this sound like an exciting and energising opportunity for you?

Match your skills and experience to the role

As the Head of Content, you’ll also act as our Chief Editor, and you’ll be a key strategic decision-maker within Consumer NZ.


  • make sure that Consumer NZ’s test, research, and campaign content is exact, efficient, excellent, and engaging
  • lead Consumer NZ’s content-creation strategy and connect it to our other organisational strategies
  • set up robust decision-making processes to direct the content Consumer NZ produces
  • work closely with our CEO on decisions that could impact the reputation of Consumer NZ, including content decisions
  • lead and direct the style, tone, and voice across Consumer NZ’s content
  • manage Consumer NZ’s editing guidelines and processes to make sure our editing is effective and efficient.

To do this, you’ll have a deep understanding of how content is created and consumed across devices and channels; hold a sound working knowledge of media, consumer, and defamation law; demonstrate exemplary writing, editing and communications skills; and have experience in developing and implementing content and editing processes.

About Consumer NZ

Consumer NZ is an independent purpose-driven non-profit organisation. For over 60 years we’ve been dedicated to getting New Zealanders a fairer deal. Today, we’re innovating and focusing on new ways of working. Working for us means you’re working for all New Zealanders.

What we do

  • Test products and services, and recommend which we think are best
  • Investigate issues we think consumers need to know more about
  • Mystery shop and survey to keep businesses honest
  • Advise thousands of consumers about their rights and how to exercise them
  • Campaign to get laws and regulations changed to benefit consumers
  • Recommend businesses you can trust

How to apply

This Wellington-based role needs you to be in New Zealand already and eligible to work here.

If you’re feeling excited, apply to Include a cover letter setting out how you’re a great fit for this role.

Salary Range 120-170k

Applications close Wednesday 3 February 2021.

Download the job description here (44 KB).

Market Research Analyst

We are currently embarking on a growth journey to expand and improve our services to New Zealand and are seeking that special person to manage our market research programmes. The Market Research Analyst has overall responsibility for the supervision of surveys and the provision of analytical support to the research and testing teams, marketing and business programmes.

Key outcomes for the role include:

  • planning and implementing the Consumer NZ survey programme while ensuring that survey activities reflect sound statistical practice

  • managing survey programming, fieldwork and supplier management

  • managing a range of external relationships

  • identifying areas suitable for survey activities to contribute to Consumer NZ’s content and commercial activities.

If you have the skills, commitment and enthusiasm for this role, we’d love to hear from you.

You’ll have skills in market and statistical research and analysis, excellent accuracy and attention to detail and evidence of producing high quality results. Successfully working with internal and external stakeholders and being able to take initiative, make sound judgements and work with minimum supervision will suit your working style. Being motivated by this opportunity to make a difference will also be key to your success in this role.

This Wellington-based role needs you to be in New Zealand already and eligible to work here.

Salary range: $65k-75k

If you think you’d be a great fit in this role, apply to Make sure to include a cover letter setting out your relevant experience.

Applications close on Wednesday 27 January 2021.

Download the job description here (42.3 KB).