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Consumer NZ is a not-for-profit organisation working with a principal aim to collect and disseminate information of benefit to New Zealand consumers; and in doing so to advance the interests of subscribing members and all consumers.
We have an excellent opportunity for a permanent full-time contact centre advisor to join the team to deliver best practice, effective customer service and administrative support.
The contact centre is the first point of contact for our valued members and other consumers via telephone and email.
Key tasks include:
To be successful in this role you will be customer driven, and have the ability to adapt to changing situations. We need someone who is solutions focussed with a commitment to achieving the best possible outcome for our members.
We are looking for candidates with:
Candidates must legally be allowed to work in NZ. The position is based in Wellington. The role is Monday to Friday, 40 hours per week (during standard office hours).
Your application should include a curriculum vitae and covering letter, addressed to the Contact Centre Supervisor, emailed to firstname.lastname@example.org.
Applications close: 9.00am, Sunday 28 October 2018
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