Aerial view of man with yellow lawnmower

Product reliability: Outdoor

Our annual reliability survey reveals which outdoor appliances are most reliable.

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About our survey

We asked our members about products they’d bought new since 1 January 2013. We wanted to know the brand, the year it was bought and whether it had ever needed repair. We also asked respondents if they were satisfied with their product. Our thanks to all who participated.

We only analyse brands that got 30 or more responses in a category. For each brand, we calculate our reliability score as the percentage of its products that have never needed repair. Satisfaction is the percent of owners who were “very satisfied” with their product (scored 8, 9 or 10 on a 0-10 scale).

Where we haven’t re-surveyed a particular product, we’ve included the reliability data from our 2016 and 2017 surveys.

BBQs

Total number surveyed: 1969

Reliability by brand

Brand Reliability[width=medium] Satisfaction
Gascraft (33) 100% 55%
Weber (1098) 96% 93%
AVERAGE 93% 80%
Matador (35) 92% 69%
Broil King (98) 90% 81%
Gasmate (204) 90% 60%
Jumbuck (79) 88% 51%
Masport (168) 87% 68%
Goldair (70) 87% 53%


Reliability by type

Type Reliability[width=medium] Satisfaction
Gas Sml Patio (1-3 burner) (38) 96% 86%
Gas Portable (294) 95% 87%
Gas Med Patio (4 burner) (665) 94% 75%
Gas Lrg Patio (6+ burner) (61) 93% 72%
Charcoal Portable (636) 92% 67%
Charcoal Kettle (260) 87% 82%


Top problems

Problem Occurrence
Rust on body, frame or grill 43%
Ignition not working 35%
Gas connection and leaks 22%


For more on finding the best barbecue, see our buying guide.

Lawnmowers

Total number surveyed: 1718

Reliability by brand

Brand Reliability[width=medium] Satisfaction
Ozito (54) 96% 61%
EGO (63) 96% 76%
Stihl (65) 92% 85%
Morrison (70) 84% 77%
Jobmate (37) 83% 65%
Flymo (53) 83% 45%
Ryobi (161) 83% 74%
Masport (307) 83% 69%
LawnMaster (215) 83% 76%
John Deere (65) 80% 82%
Victa (111) 80% 70%
Bosch (37) 79% 68%
Husqvarna (107) 71% 64%


Reliability by type

Type Reliability[width=medium] Satisfaction
Battery-electric (cordless) (340) 88% 77%
Mains-electric (corded) (151) 87% 61%
Push mower (80) 85% 45%
Petrol push/walk-behind (880) 83% 72%
Ride-on (267) 74% 74%


Top problems

Problem Occurrence
Not starting 22%
Controls/throttle not working 17%
Petrol engine runs poorly 14%
Engine failed (petrol models) 13%


For more on finding the best lawnmower, see our buying guide.

Line trimmers

Data is from our 2016 survey

Total number surveyed: 1567

Reliability by brand

Brand Reliability[width=medium] Satisfaction
Bosch (50) 96% 52%
Black & Decker (232) 90% 51%
Stihl (327) 89% 82%
Flymo (74) 88% 34%
AVERAGE 87% 60%
Husqvarna (89) 87% 74%
Ryobi (344) 87% 56%
Ozito (50) 81% 38%
Morrison (52) 79% 48%
Homelite (60) 78% 37%


Reliability by type

Type Reliability
Cordless-electric (373) 94%
Corded-electric (417) 89%
Petrol (777) 83%


For more on finding the best line trimmer, see our buying guide.

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More from our survey

See which other products and brands our members rated as being reliable and satisfying to own.

Read more survey results