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Consumer Trusted businesses

The following businesses earned Consumer Trusted status and have chosen to purchase an annual licence for marketing and promotional activities. We have also included some quotes from our mystery shoppers on their experience with the business.

Carpet Mill
0800 255 855

Carpet Mill is a well-established Kiwi carpet manufacturer. It runs a mobile showroom service nationwide, offering Kiwis access to an extensive collection of carpets and underlay. Carpet Mill’s synthetic fibre and wool carpet production is based in Hamilton. Their hi-tech factory includes a computer-driven, carpet-cutting machine. It devises how to cut carpet rolls into customers’ flooring requirements with the least waste. As the carpet leaves the factory already cut to size, there’s less on-site laying time required.

Lamb & Hayward funeral directors
0800 99 22 00

Lamb & Hayward is a Canterbury-owned funeral director and is the only carboNZero-certified funeral home in New Zealand. Lamb & Hayward will coordinate a service that fits any budget or requirement and will provide a written quote at the arrangement meeting. They also provide a Price Guarantee.

OEM Audio
0508 6362 8346

OEM Audio are a family-owned NZ business based in Christchurch, specialising in aftermarket in-car entertainment systems and EV charging options. They supply car multimedia units, reversing cameras, and GPS navigation options. Installation is available by the team at their Christchurch-based workshop, along with NZ-wide shipping for those outside Canterbury.

EV Power by OEM Audio was established in 2016 and offers the growing electric vehicle community a variety of charging products, such as charging cables and wall chargers, including smart wall chargers with dynamic load balancing.

Resene ColorShop
0800 737 363

The first ColorShop was opened in Wellington in the 1970’s, and there are now over 65 across New Zealand. Resene ColorShop staff can help you with everything from choosing the right product and colour for your project, to tips and tricks to help you get a professional quality finish. Staff are trained using the Resene ‘Best System Selling’ programme which focuses on ensuring customers get the right products for their project.

Shoe Clinic
0800 254 642

Shoe Clinic specialises in the expert fitting assessment of sports footwear, school, and casual shoes. Its 19 stores nationwide use Footscan analysis and videos of customers running or walking on a treadmill to select the most suitable shoe. They also offer a 30-day Money Back Guarantee.

The Tile Depot
0800 845 333

The Tile Depot is a 100% New Zealand-owned family business, which has grown over the past 22 years to become one of the largest importers of floor and wall tiles in New Zealand.

The Tile Depot’s trained staff can assist with selecting colours, designs and tiles that are suitable for purpose. They can also help with estimating quantities, finding a tiler, and delivery if required. The Tile Depot’s comprehensive range of installation materials and tools cater for professional installers and DIYers. Most stores also carry laminate, Neptune SPC flooring and bathroomware.

Consumer Trusted products

Heartland Reverse Mortgages
0800 488 740

A Heartland Reverse Mortgage allows seniors over 60 who own their own home to access some of the equity they have built up, without having to sell it. The loan is then repaid when the homeowner sells their property, moves into long-term care, or passes away. When a Heartland Reverse Mortgage is approved, they guarantee you will be able to remain in your home for as long as you choose. The amount required to repay the loan will never exceed the net sale proceeds of the property and there is no requirement to make any loan repayment until the end of the loan, although you are free to do so at any time.

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Trust the Tick

Take the guesswork out of your next purchase! When you choose a Consumer Trusted, Consumer Recommends, or People’s Choice product or service, you’re choosing a top performer that’s excelled in our independent assessments and testing.

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