About us



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Consumer Foundation

About the Foundation

The Foundation was formed in 2010 and incorporates the Emily Carpenter Consumer Charitable Trust, which was established in 1994 with funds from a bequest by the late Emily Carpenter CMG BHSc. Emily was one of the New Zealand consumer movement’s most dedicated and longest-serving participants.

The Foundation’s aims are:

  • to support and fund education and research projects promoting consumer welfare and public awareness of issues of importance to consumers
  • to support and fund representations to organisations and agencies on issues of importance to consumers
  • to support and fund participation in committees and councils having an interest in consumer issues.

To be effective in supporting useful consumer projects and research, the Foundation needs more funds. The Trustees welcome donations and bequests.

Supporting the Foundation

Consumer Foundation is registered with the Charities Commission as a charitable entity under the Charities Act 2005 (CC35315). You can support the Foundation by making a donation. Please call us on 0800 CONSUMER (0800 266 786).

If you wish to make an ongoing donation or bequest to the Foundation, please contact:

Suzanne Chetwin
Secretary and Treasurer
Consumer Foundation
Private Bag 6996
Marion Square
Wellington 6141

Where your money goes

Product recall register

We keep a comprehensive, independent, up-to-date product recall register. Not only does it provide a list of recalled products, but it also gives the public clear information on the problem with each recalled product and who to turn to for repairs, modifications or replacements. View the product recall register.

The board of trustees

An interim board has been established which is chaired by former privacy commissioner and Consumer NZ board member Marie Shroff. Other Foundation board members are former Consumer NZ chief executive David Russell, current chief executive Sue Chetwin, and Consumer NZ board members Sue Kedgley and Oscar Alpers. The Foundation’s trustees all act in a volunteer capacity and Consumer NZ funds the secretariat, so no donation money is spent on administration.