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Help us get a fairer deal for all consumers.
Consumer NZ is independent and non-profit. We investigate issues, test products and campaign to get laws changed to benefit all consumers. Since 1959, we’ve been dedicated to getting New Zealand consumers a fairer deal.
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Join today and get instant access to all test results and research.
You can support our work by making a donation
We're not government-funded, so our work depends on the generous support of our members and the public. Donations of $5 or more are tax-deductible and donation revenue is never spent on administration.
Our work
What we've achieved in 2018
We’ve already had 9 major wins this year that benefit all consumers:
Door-to-door sellers who ignore Do Not Knock stickers will end up in court
All major DIY stores agreed to stop selling ionisation smoke alarms
Banks dropped their $1 fee for customers using a competitor’s ATM
More than 25 retailers extended or ditched mean gift card expiry dates
Neutrogena sunscreen manufacturer signed court enforceable undertakings
What we're working on
We always have lots of things on the go. Sometimes it takes years to get change but we keep going. Things we're working on right now are:
Where your money goes
Your donation will be managed by the Consumer Foundation, a registered charity;
To fund research projects and education programmes that ensure the welfare of consumers and raise public awareness of consumer issues. For example, our Do Not Knock campaign targeting door-to-door sellers.
To promote change by presenting evidence to organisations on issues that matter to consumers. For example, our survey results confirmed the voluntary approach to country-of-origin labelling wasn’t giving consumers the facts they needed to make informed choices.
To represent consumers by funding our participation on committees that have an interest in consumer affairs.
History of the Foundation
The Consumer Foundation, formed in 2010, incorporates the Emily Carpenter Consumer Charitable Trust, established in 1994 with funds from a bequest by the late Emily Carpenter CMG BHSc.
Emily was one of the New Zealand consumer movement’s most dedicated and longest-serving participants.
Board of trustees
The Consumer Foundation board of trustees is chaired by former privacy commissioner and Consumer NZ board member Marie Shroff.
Other Foundation board members include former Consumer NZ chief executive David Russell, current chief executive Sue Chetwin, and Consumer NZ board members Sue Kedgley and Joseph Liava'a.
Donate now
You can donate here. Or to make an ongoing donation, discuss a bequest or a donation to support a specific project, please contact:
Suzanne Chetwin
Secretary and Treasurer
Consumer Foundation
PO Box 932
Wellington 6140
sue@consumer.org.nz
Donations of $5 or more are tax-deductible and donation revenue is never spent on administration.
