Personal and corporate donations are welcome. No donation money is spent on administration. Donations of $5 or more are tax deductible.
But our mission is to help all New Zealanders get a fair deal.
The Consumer Foundation, a registered charity, is one of the ways we can achieve that.
To fund research projects and education programmes that ensure the welfare of consumers and raise public awareness of consumer issues
To promote change by presenting cases and evidence to organisations and agencies on issues that matter to consumers
To represent consumers by funding our participation on committees and councils that have an interest in consumer affairs.
To help us get a fair deal for all New Zealanders, you can support our work by making a donation or a bequest. We’ll use your contribution to:
To make an ongoing donation or bequest to the Consumer Foundation, please contact:
Suzanne Chetwin (firstname.lastname@example.org)
Secretary and Treasurer
Private Bag 6996
Or you can let us decide, confident that 100% of your contribution will be used to achieve our aims. Consumer Foundation funds are never spent on administration.
Below are some examples of how your donation or bequests could be used to support each of our charitable aims:
We keep a comprehensive, independent, up-to-date product recall register. Not only does this provide a list of recalled products, but it also gives the public clear information on the problem with each recalled product and who to turn to for repairs, modifications or replacements.
Modern medicine has given us more ways than ever to diagnose and treat illnesses. But there’s mounting evidence that more tests and procedures doesn’t always mean better care. Choosing Wisley aims to help consumers make more informed healthcare choices.
Drop the dates
Our survey found 1 in 5 gift card recipients had been left empty-handed after the card expired before they could redeem its full value. That’s why we’re calling on retailers to put an end to unfair expiry dates.
Do Not Knock
Our Do Not Knock campaign targets door-to-door traders. We’ve distributed Do Not Knock stickers to more than 400,000 New Zealand households.
Retail payment systems in NZ
We submitted evidence to MBIE that showed consumers were being adversely affected by high interchange fees (the fee paid by a merchant when a customer makes a credit or debit card payment) in support of greater regulation to protect consumers.
Electricity line charges
New pricing options for Electricity Distributors are supposed to help consumers. But we’re concerned that some consumers may be unable to take advantage of the new pricing structures, especially those on low or fixed incomes. We raised our concerns in a submission we made on the New Pricing Options for Electricity Distributors discussion paper.
We submitted in support of a ban on microbeads by the Ministry for the Environment. However, we recommended the ban be extended to include all personal and domestic products.
The Consumer Foundation, formed in 2010, incorporates the Emily Carpenter Consumer Charitable Trust, which was established in 1994 with funds from a bequest made by the late Emily Carpenter CMG BHSc.
Emily was one of the New Zealand consumer movement’s most dedicated and longest-serving participants.
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