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Guide to Christmas and holidays

Alternative gift ideas, getting the best out of your festive food, staying safe in the sun and refund rights – it's our gift to you.

Tips and advice

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Top tips for Christmas shopping

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7 tips for online shopping

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Consumer's top tips on reducing, reusing and recycling this festive season

Know your rights

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Holiday accommodation: your rights

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International flight rights: delays, cancellations and lost baggage

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Tickets and events: your rights

Making a payment at EFTPOS terminal.

Returns and refunds

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Domestic flight rights: delays, cancellations and lost baggage

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Ferry cancellations and delays: your rights

Season's eating

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Christmas food safety

Meat kebabs, red peppers and tomatoes on barbecue.

Barbecues

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How to keep your fruit and vegetables fresh for longer

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Dishwashers

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