We campaign for fairer markets and safer products, while helping you know what to do when things go wrong.
Our campaigns
We've been working for over 60 years to find out the truth for consumers. With your support, we can build a safer, fairer and more equitable future for New Zealanders.
Latest in campaigns
The art of complaining: the push for a super complaint power in New Zealand
Learn what a super complaint is, how it’s worked overseas and why we need a super complaints power in New Zealand
Latest in your rights
Scams
Scammers target New Zealanders across phone, email, text, and online platforms, costing consumers millions each year. We can help you recognise scam tactics and know what to do if you've been targeted.
Latest in scams
Product safety
Consumer NZ advocates for safe products in New Zealand. We explain your rights when products fail to meet safety standards, how to report unsafe items, and what protections exist to keep you and your whānau safe.
