We campaign for fairer markets and safer products, while helping you know what to do when things go wrong.
Our campaigns
We've been working for over 60 years to find out the truth for consumers. With your support, we can build a safer, fairer and more equitable future for New Zealanders.
Latest in campaigns
The energy election: What’s on offer for households?
Power bills have risen about 20% in just two years, while the big four electricity generating retailers have posted record profits. Against that backdrop, some commentators have dubbed this year’s contest the “energy election”.
Latest in your rights
Record power earnings, shrinking scorched almonds and a $1,399 bad brew: Consumer calls out the year’s letdowns
Letters of the month: Buying tech overseas, keyless entry pads, cuckoo clocks & more
How politicians reacted to our energy petition handover
Why we fight: 10 sneaky online tricks that make you spend more
Scams
Scammers target New Zealanders across phone, email, text, and online platforms, costing consumers millions each year. We can help you recognise scam tactics and know what to do if you've been targeted.
Latest in scams
Product safety
Consumer NZ advocates for safe products in New Zealand. We explain your rights when products fail to meet safety standards, how to report unsafe items, and what protections exist to keep you and your whānau safe.
