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Scams

Scammers target New Zealanders across phone, email, text, and online platforms, costing consumers millions each year. Our advice helps you recognise scam tactics and know what to do if you've been targeted.

hearts on a keyboard

Scams and how to avoid them

Image of an unknown caller

Recovery scams and follow-up fraud: what you need to know

Image of a person texting

Don’t get (side) hustled: How to avoid job scams and spot a fake ad

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What to do if your email account is breached by scammers

Latest in scams

Elyse Auckland cover photo.

How to get your money back from 'ghost stores'

How to spot the red flags of fake stores and get your money back.
Manage My Health app on phone.

Join the call for higher penalties for privacy breaches

Image sourced from Consumer NZ's research report, 'Invisible Influence: dark patterns and digital deception in Aotearoa New Zealand'

How online design trickery can nearly double the cost of a holiday

Person buying online.

How you could end up spending more money on airfares

How our scam expert stays safe using online marketplaces