Your rights with NZ banks
Understand your consumer protections, dispute resolution rights and what to do if your bank treats you unfairly.
Borrowers' rights
Know your rights and obligations when borrowing.
Financial disputes resolution
Where to get help when you’ve got problems with your insurer, bank or financial advisor.
Credit card chargebacks: what you need to know
The secret to getting your cash back when purchases go wrong.
Finance at car yards: what you need to know
What to watch out for when organising a loan at the car yard.
International money transfers: what’s the cheapest way to send money overseas?
Find out the cheapest way to send money internationally. Our guide highlights the best ways to send cash to Australia, India, Fiji, Samoa and the Philippines.
Mortgage advisers: What you need to know
Is it worth getting a mortgage adviser? What to ask and watch out for when getting a mortgage adviser.
Mortgages: Should you fix or float?
Learn about the pros and cons of fixed and floating mortgage interest rates and ways to save money.
Repossession
Our guide to your rights around repossession.
Latest banking news & articles
Stay informed with our latest banking articles, rate comparisons and updates on changes to banking services in New Zealand.
Credit cards: the best interest rates, fees and rewards in 2026
Low interest rates, Airpoints or cashback? Compare credit cards from banks like ANZ and ASB, as well as from providers like American Express to find which New Zealand card suits you best.
Support for surcharge ban getting stronger
Consumer NZ urges the government to push ahead with a surcharge ban, with research finding almost three in five New Zealanders support a ban on card payment surcharges, and only 15% oppose the proposal.
Why we need cash to stick around
Cash has quickly been replaced by credit cards and online shopping and after pay services. What are we losing if it disappears?
Surcharges should be down and out
Consumer NZ says card payment surcharges should now be down to about 1%, and research shows support for a surcharge ban is surging.