Updated 2 Jun 2017
DeLonghi
HCX9124E
Snapshot: DeLonghi's HCX9124E is a lot more attractive than most panel heaters and has all the bells and whistles. But can its performance keep pace with the rest?
Join us now to unlock this content
Unlock all of Consumer from just $7 for 7 days
- Heaps of buying advice so you can choose with confidence
- Independent reviews of thousands of products and services
- Personal advice an email or phone call away on our advice line (members only)
Test results
Overall score
Performance
Ease of use
Heat up score
Evenness score
Thermostat score
Good points
- Good performance.
- Even heating.
- Very fast room-heating.
- OK to use.
- Passed all safety tests.
- Has fan.
- Has tilt switch.
- Has digital timer.
But
- Noisier than average for a heater with a fan.
- Poor at controlling room temperature.
- No cord storage.
How we test
Overall score
- Performance (70%) - calculated on: the heater’s ability to warm a room from 8°C to 13°C and from 8°C to 18°C; the evenness of the room heating; and the thermostat’s performance.
- Ease of use (30%) - assessed equally on: using the controls, the labelling of controls, the heater’s mobility, cord storage, and ease of cleaning.
Performance
We test heaters in a special room fitted with 81 evenly placed temperature sensors. The temperature reading from the sensors enables us to create a 3-D map of the effect each heater has. We look at the time the units take to heat the room, the evenness of the room’s temperature, and how well the thermostats keep the room at an even temperature.
Safety
Tilt test - while all heaters passed the standard’s requirement that they don’t topple over when inclined to 15° in any direction, any portable heater can be knocked over accidentally. So we put each heater on its side with the power on to see how long it took to turn off.
Drape test - we turned the heaters up to full temperature on full power and then draped a towel over each heater for 30 minutes. This test should trip the heater’s over-temperature safety switch.
Key data
Model
Type
Avg price
Specifications
Heat-up time (minutes)
Weight (kg)
Maximum wattage
Noise
Heat settings
Brand survey results
Brand reliability (%)
Brand satisfaction (%)
Features
Passed all safety tests
Tilt switch
Thermostat
Timer
Timer type
Fan
Carry handles
Cord storage
Connectivity
More Info
Notes
-
Availability
-
Member reviews
"DeLonghi HCX9124E"
30 May 2018, Lynette L.
Product use: 6 months or more
Pros:
It's great at quickly warming up the spaces in our home (we have 2). We don't have any problems with thermostats not holding the temperature that we are aware of. They also don't elevate our power bill much compared to other heaters we have had in the past. In addition to these pros, it's also stylish in design and doesn't obstruct your living as you can have it close to wall space :-)
Cons:
We find the controls on the side difficult to locate without having to kneel down. It would have been better to have them on the top or have a remote control as an option. It is also a bit noisy when the fan kicks in but you get used to that. It would be great to be able to use the timer effectively ie be able to set to turn on in the morning.
Recommend it?
Yes, I recommend this product.
"Smart heater, dumb timer."
14 May 2018, Chris E.
Product use: 1 month or less
Pros:
Eco mode works well. The heater is powerful and heats a big area quite effectively. And it looks good.
Cons:
Why on earth would you build a fancy interface that has a dumber timer than your budget models? This timer can turn the heater on any time in the next 24hrs OR off any time in the next 24hrs. There is no on and off set and forget timer.
Recommend it?
Maybe, it depends on what you're after.
"'Timer' is not the 24 hour repeatable control, but count-up and count-down type."
07 May 2016, Mr. P. Webster
Product use: 1 month or less
Pros:
Slim, sheer, uncluttered design. Functional intuitive and stylish push button digital controls.
Heats up room quickly on fan boost.
Temperature setting digits are a bold green LED type. Eco feature is simple to set and well thought out.
Cons:
Fan more audible than I expected.
Recommend it?
Yes, I recommend this product.
