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The Consumer Advice Line is not available to Digital Pass holders or Corporate members. You need to be a member to access our advice line.
Get access to Consumer Advice Line
- We provide expert advice if you've got a problem with a fault product, received shoddy service or been misled by a retailer.
- Our Consumer Advice Line is open 8.30am-4.30pm, Monday to Friday.
- Our expert advisers can explain your rights and help you resolve problems with a retailer or service provider. If you don't have any rights under consumer law, we'll explain why.