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Shopping

Smart shopping means finding value, avoiding scams, and knowing your rights whether you're buying online, in supermarkets, or at the local shops. Our advice helps you shop confidently and protect yourself from misleading claims.

Deals & savings

Consumer Recommended deals

We track and record prices for the best products in the market that we’ve tested - here are the best price drops.

Four cost-of-living hacks we gave Frances Cook – and one she gave us

The end of unfair gift card expiry dates is finally here

Credit cards: the best interest rates, fees and rewards in 2026

Image sourced from Consumer NZ's research report, 'Invisible Influence: dark patterns and digital deception in Aotearoa New Zealand'

How online design trickery can nearly double the cost of a holiday

See all deals & savings


Everyday shopping

Parallel imported products: what to know before you buy

Parallel importers buy genuine branded products overseas, ship them into New Zealand and sell them to local consumers without permission from the manufacturer. It’s completely legal and very widespread.

Bait advertising in New Zealand explained

The end of unfair gift card expiry dates is finally here

Returning an item.

Can shops charge a return fee?

7 supermarket products that have shrunk in size or quality

See all everyday shopping


Food & drink

New fridges plp social

How long will food last in the fridge once it is opened?

Find out how long cheese, hummus, yoghurt and leftovers last in the fridge once they are open – and the difference between best-before and use-by dates.

How to know if the crackers you’re buying are actually healthy

Hot cross buns with a small bowl of butter.

Supermarket hot cross buns, ranked best to worst

Health star ratings step closer to becoming mandatory on packaged foods

Frozen food in supermarket.

Why some frozen foods don't need a use-by or best-before date

See all food & drink


Online shopping

How accurate are house valuation websites?

Online house price estimates offered by Homes.co.nz, OneRoof.co.nz and propertyvalue.co.nz promise free valuations of your home. We look into how accurate they are.
Baby playing with toys

NZ's outdated safety laws aren't protecting kids from Temu and Shein risks

Elyse Auckland cover photo.

How to get your money back from 'ghost stores'

Image sourced from Consumer NZ's research report, 'Invisible Influence: dark patterns and digital deception in Aotearoa New Zealand'

How online design trickery can nearly double the cost of a holiday

Technology as Christmas presents.

Why you shouldn’t buy tech gifts from Chrisco

See all online shopping


Packaging, labelling & advertising

Are Snoozu’s 'money-back guarantees' really what they seem?

Pillow company Snoozu offers customers a 60-day money-back guarantee – but customers say the guarantee is useless once the packaging is opened and the pillows are used.

Health star ratings step closer to becoming mandatory on packaged foods

7 supermarket products that have shrunk in size or quality

Frozen food in supermarket.

Why some frozen foods don't need a use-by or best-before date

Chemical structure of lilial.

Lilial is now banned in cosmetics, so why is it still everywhere?

See all packaging, labelling & advertising


Supermarkets

Hot cross buns with a small bowl of butter.

Supermarket hot cross buns, ranked best to worst

Find out which hot cross buns are worth buying and which to avoid this Easter.

7 supermarket products that have shrunk in size or quality

The 3 best grocery price comparison tools in New Zealand

Stretch your Christmas budget further: Trust the unit price, not the promotion

Supermarket home brands: are they reducing product choice?

See all supermarkets