Join ConsumerLoginDonate
  • Consumer NZ
  • About us
  • Consumer rights and advice
  • Subscribe to our newsletters
  • Media releases
  • Terms and conditions
  • Privacy Policy
  • Community guidelines
  • Contact us
  • Membership
  • Join
  • Membership support
  • Consumer magazine
  • Consumer Advice Line
  • Top tests and reviews
  • Other sites
  • Campaigns
  • Stop misleading supermarket pricing
  • Fix the broken electricity market
  • Sign the flight rights petition
  • Stamp out scams
  • Right to repair
  • End greenwashing now

Follow us

© Copyright Consumer NZ. All rights reserved.

Join the call for higher penalties for privacy breaches

30 January 2026
Jess profile pic

By Jessica Walker

Communications and Campaigns Manager | Pou Whakahaere Whitiwhiti Kōrero, Kaupapa Whakatairanga

Penalties for privacy breaches are embarrassingly low compared with those found in our nearest neighbour, Australia. In Australia, serious privacy breaches can lead to fines as high as AUD50 million. In New Zealand, there is no express penalty for a privacy breach.

Manage My Health app on phone.

The recent Manage My Health data breach has brought privacy concerns to public attention. It led Katja Feldtmann, a cyber security expert, to launch a petition calling for enforcement powers and penalties to be strengthened under the Privacy Act 2020. The petition is informed by Katja’s day-to-day work with organisations that handle sensitive personal information and the recurring gaps she sees between privacy obligations and enforceable cybersecurity practices.

The petition requests that the New Zealand House of Representatives: increase penalties for serious or repeated privacy breaches, strengthen the Office of the Privacy Commissioner’s enforcement powers and improve accountability where organisations fail to protect personal information.

Open for signatures until 28 February – the petition reason states that privacy breaches “can cause serious harm, including identity theft, financial loss, emotional distress, and loss of trust in essential services”.

Katja says, “New Zealanders are being asked to trust organisations with their most sensitive personal information. However, those organisations often fail to protect our information. This petition is about closing the gap between what organisations say they do and what they are required to do to keep people’s data safe.” She believes that heavier fines and enhanced powers for the Office of the Privacy Commissioner are needed to deter poor practices, improve accountability, make penalties proportionate and ensure organisations protect personal information.

Consumer NZ agrees that much stricter penalties are needed to keep New Zealanders’ personal information safe. We have been arguing for this for many years now. If you want to see meaningful fines for businesses that breach the privacy rules, please sign the petition on the parliamentary website.

Comments

Get access to comment
Join Consumer
Log in

Was this page helpful?

Related articles

15june play fair hero

Unfair contract terms

Dr Matt Hall, Environmental Law Initiative; Jessica Palairet, Lawyers for Climate Action New Zealand; Jon Duffy, Consumer NZ. Photo credit: Celeste Fontaine

Environmental and consumer advocates welcome Z Energy apology

Avocado prices.

The worst supermarket pricing errors our campaign team have seen

7 ways Consumer NZ has been working for stronger consumer protections