Updated 5 Apr 2018

Bissell

Lift-Off Pet 2177F

Snapshot: The Bissell Lift-Off Pet 2177F is a power-head upright vacuum cleaner with a 1.3L bin. How well does it clean your floors?

Lift-Off Pet 2177F
Consumer score
SCORE
Avg price

$500

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Test results

Overall score
70
Carpet quick clean
?/10
Carpet full clean
?/10
Pet-hair removal
?/10
Ease of use
?/10

Good points

  • OK for quick carpet cleaning.
  • Good at carpet cleaning.
  • Excellent at removing pet hair.
  • OK to use.
  • Has power head.
  • Has HEPA filter.

But

  • Poor at cleaning corners and edges.
  • Low customer satisfaction with this brand.
  • Noisy.

How we test: corded models

Overall score includes:

Carpet quick cleaning: 37%
Carpet full cleaning: 18%
Pet-hair removal: 15%
Ease of use: 30%

Carpet cleaning and pet-hair removal are tested using the power or turbo head (where supplied).

Price is from a March 2018 survey.

Key data

Model

Avg price
$500
Type
Upright standard
Head type
Power-head
Reliability
82%
Satisfaction
50%

Specifications

Noise (dBA)
80
Edge distance at side/front (mm)
10-20 / >20
Reach (m)
9.3
Weight (kg)
8.2
Bagless
Yes
Bag/bin volume (L)
1.3
Power measured (W)
1380
Battery type
n/a
Battery voltage
n/a
Claimed charge time (hours)
n/a
Running time (minutes)
n/a

Features

Hand-held option
No
HEPA filter
Yes
Variable power
No
Wand suction control
No
Carpet height control
No

More Info

Notes
-
Availability
-

Reliability

Our 2017 appliance reliability survey found that overall, 90% of vacuum cleaners had never needed repair.

  • Above-average: Miele
  • Below-average: Electrolux, Shark, Bissell, Hoover, Sauber
  • Total number surveyed: 3513

Almost a thousand of the 3513 vacuum cleaners in our survey were from Miele. Miele was also the standout performer with above-average reliability. This isn’t surprising as the German manufacturer has been above-average in all our reliability surveys since 2006. It also posted stellar results for satisfaction and value for money: 87% of owners reported “excellent satisfaction” and 77% said they were “excellent value for money”.

One in 10 vacuum cleaners had needed repair or replacement. Canister vacuums remain the most popular type with more than 2500 reported, but cordless sticks are on the rise. In 2012-13, just 4% of models reported were cordless sticks, but by 2016-17 this had risen to 22%. More than half of cordless sticks were Dysons. However, cutting the cord comes at a cost — they were the only type of vacuum below-average in our survey. Batteries or charging was the main problem (56% of all cordless stick and 24% of all Dyson problems). This lower reliability doesn’t affect satisfaction though. They were up there with corded canisters and uprights.