We’ve tested standard vacuums to find out which are the best at carpet cleaning and pet-hair removal.
Learn how to choose the right vacuum for your household and the pros and cons of the different types: standard, cordless stick and handheld.
We’ve also tested standard canister and upright vacuums to find which models are the best at carpet cleaning and removing pet hair.
We’ve fielded multiple questions recently about premium solution-dyed nylon and “SmartStrand” carpets. These synthetic carpets are soft, plush and durable. But members have told us they can’t push their vacuum cleaner over them – it gets stuck fast.
The problem is density of the carpet. The soft, plush feel is because they pack more fibres into every square centimetre than other carpets. But all those fibres make it harder for air to flow through, meaning some vacuums get sucked down and won’t budge.
The first thing to try is turning down the suction. If your vacuum cleaner has power settings, try it on something other than full-suck to see if that makes it easier to move.
It helps if your vacuum cleaner has a power head. This is a motorised brush that rotates inside the head – lifting dirt out of the carpet into the vacuum. They still work effectively even when a vacuum cleaner’s suction power is lowered. If the power head has height adjustment, try raising it to a sweet spot where you can move it easily, but it still sucks up the dirt.
A turbo head brush is spun by air flowing through the cleaning head. If your vacuum cleaner head is air-locked to your carpet, or you’ve turned the power down, they won’t work as well.
If your vacuum cleaner is still hard to move or you get poor dirt removal, you might need a new one. The important feature to look for is an adjustable-height power head with wheels.
If possible, try a vacuum cleaner on your carpet before buying. Be clear with the salesperson that you need a vacuum that’s effective and easy to move on plush nylon or SmartStrand-style carpet. This means if you find it doesn’t work as expected, you at least have recourse under the Consumer Guarantees Act.
In September 2014, the European Union (EU) declared vacuum cleaners of more than 1600 watts could not be sold in the EU.
The idea is to encourage manufacturers to design more efficient models. They plan to introduce similar regulations to other household appliances.
Many vacuum cleaners available in New Zealand are around 2000–2200 watts, particularly those that use a bag. Some of these high-power vacuums perform very well in our tests – but not all – and several lower-power models also do a good job at removing dirt from carpets. Our results show that higher power can mean better performance, but there is no direct link between stated power and dirt removal.
It seems likely the EU ruling will eventually have an impact here – although it may take some time for newer models to filter through to our market.