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Overall score includes:
Carpet cleaning: 40%.
Corners and edges: 15%.
Pet-hair removal: 15%.
Ease of use: 30%. Assessed head movement, versatility around low furniture, tools and general versatility, mobility, ease of removing dustbin, and ease of using the controls.
Carpet cleaning, corners and edges, and pet-hair removal are tested using the power or turbo head (where supplied).
10 Jul 2017, Martin N.
Product use: 1 month or less
Looks sleek. Maybe the Dyson team should have spent more time testing functionality on a range of carpet types rather than on appearance and 'new technology' like the roller ball - see cons below.
Manual visuals and text are difficult to follow.
The cleaner is awkward to move around when not vacuuming because the stabiliser wheels collapse and return the cleaner to its vacuuming position.
The biggest problem however is the DC65 is very hard to push and manoeuvre across the carpet when vacuuming (the carpet is a standard short cut piled nylon carpet - our old Dyson DC10 worked fine on this carpet). The Dyson support centre could offer no solution saying the problem was that the vacuum suck was too powerful for the style of carpet.
How the DC65 got such a good Consumer review is a mystery.
No, this product has too many drawbacks.
24 Jan 2017, Andrew H.
Product use: 1 - 3 months
I can confirm that this is a good vacuum cleaner with great suction. It has the usual Dyson attributes; heavy & noisy BUT it is easily manoeuvrable and the head is a good size, and low enough to go under the edges of furniture. The round edges on the head assist with going around furniture. The wand extension is easy & quick to use, and the best feature is you can use the wand without the machine falling over. Good selection of tools included & the turbine head will be good for car cleaning. Cable length is much improved and is good for quite a few rooms, before having to unplug.
After a few months of ownership I have found the one negative; the cylinder clip release button is also the button that releases the bottom of the cylinder - hence if you press it twice whilst removing it (accidentally), the contents all dumps directly into the top of the motor! Brilliant. The plastic does seem a bit soft, but after using it for a few months, it does take the knocks that come with vacuuming (so far). 5 year warranty may be a good option at NZ$100 (will check the small print). Would I buy again - definitely as it cleans well and my last machine (DC07) lasted 15 years.
Yes, I recommend this product.
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