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Overall score includes:
Carpet quick cleaning: 37%
Carpet full cleaning: 18%
Pet-hair removal: 15%
Ease of use: 30%
Carpet cleaning and pet-hair removal are tested using the power or turbo head (where supplied).
Price is from a March 2018 survey.
10 Jul 2017, Martin N.
Product use: 1 month or less
Looks sleek. Maybe the Dyson team should have spent more time testing functionality on a range of carpet types rather than on appearance and 'new technology' like the roller ball - see cons below.
Manual visuals and text are difficult to follow.
The cleaner is awkward to move around when not vacuuming because the stabiliser wheels collapse and return the cleaner to its vacuuming position.
The biggest problem however is the DC65 is very hard to push and manoeuvre across the carpet when vacuuming (the carpet is a standard short cut piled nylon carpet - our old Dyson DC10 worked fine on this carpet). The Dyson support centre could offer no solution saying the problem was that the vacuum suck was too powerful for the style of carpet.
How the DC65 got such a good Consumer review is a mystery.
No, this product has too many drawbacks.
24 Jan 2017, Andrew H.
Product use: 1 - 3 months
I can confirm that this is a good vacuum cleaner with great suction. It has the usual Dyson attributes; heavy & noisy BUT it is easily manoeuvrable and the head is a good size, and low enough to go under the edges of furniture. The round edges on the head assist with going around furniture. The wand extension is easy & quick to use, and the best feature is you can use the wand without the machine falling over. Good selection of tools included & the turbine head will be good for car cleaning. Cable length is much improved and is good for quite a few rooms, before having to unplug.
After a few months of ownership I have found the one negative; the cylinder clip release button is also the button that releases the bottom of the cylinder - hence if you press it twice whilst removing it (accidentally), the contents all dumps directly into the top of the motor! Brilliant. The plastic does seem a bit soft, but after using it for a few months, it does take the knocks that come with vacuuming (so far). 5 year warranty may be a good option at NZ$100 (will check the small print). Would I buy again - definitely as it cleans well and my last machine (DC07) lasted 15 years.
Yes, I recommend this product.
Almost a thousand of the 3513 vacuum cleaners in our survey were from Miele. Miele was also the standout performer with above-average reliability. This isn’t surprising as the German manufacturer has been above-average in all our reliability surveys since 2006. It also posted stellar results for satisfaction and value for money: 87% of owners reported “excellent satisfaction” and 77% said they were “excellent value for money”.
One in 10 vacuum cleaners had needed repair or replacement. Canister vacuums remain the most popular type with more than 2500 reported, but cordless sticks are on the rise. In 2012-13, just 4% of models reported were cordless sticks, but by 2016-17 this had risen to 22%. More than half of cordless sticks were Dysons. However, cutting the cord comes at a cost — they were the only type of vacuum below-average in our survey. Batteries or charging was the main problem (56% of all cordless stick and 24% of all Dyson problems). This lower reliability doesn’t affect satisfaction though. They were up there with corded canisters and uprights.
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