Unlock all of Consumer from just $7 for 7 days
Our test is based on the standard AS/NZS 2040:1998, and was completed using machines filled with 3.5kg loads.
Overall score includes:
Dirt removal (50%): Calculated according to a formula in the standard, which reduces the score in proportion to the variability of dirt removal over a range of test swatches in the wash load.
Water efficiency (10%): Based on the amount of water used in the whole cycle, per kg of clothes.
Rinse performance (20%): Based on the amount of detergent residues after rinsing.
Spin efficiency (10%): Calculated from the amount of water remaining (per kg) in the damp clothes.
Gentleness (10%): Calculated from the amount of wear on easily frayed squares of cloth.
Total number surveyed: 3056
Again, Miele is the stand-out brand in our survey. Last year, 84 percent of Miele owners were very satisfied with their washing machine. This year, the figure has grown to 92 percent. That must be helped by the brand achieving 97 percent reliability.
LG and Fisher & Paykel are the other brands to have above-average reliability, scoring 92 percent and 89 percent respectively. LG also scored highly for satisfaction, third of all brands behind Miele and Bosch.
For more on washing machine reliability, see our survey.
Unlock all of Consumer from just $7 for 7 days or become a member from just $12 p/m