
By Bryan Wall
Product Test Journalist | Kaipūrongo Whakamātautau Hautaonga
We’ve introduced product repairability scoring for stick vacuum cleaners.
In France, a ‘repairability index’ has been introduced for five product types to help consumers make better-informed choices. But it could be many years before something like this appears in Aotearoa.
Here at Consumer NZ, we’ve decided to take matters into our own hands. We already publish a repairability score for mobile phones. Now, we’re extending it to other categories, starting with stick vacuum cleaners.

A stick vacuum cleaner should last at least 5 years. But many are thrown out before that time if they break and can’t be repaired.
Often, it’s the battery that gives up first. If a replacement can’t be sourced, then the vacuum cleaner is effectively dead.

Sick of wasting money on products you can’t repair?
Learn about our campaign for a right to repair and help us demand a mandatory repairability label.
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