Memberships purchased online can only be paid by credit card. Memberships paid quarterly, yearly, or 2-yearly may be paid by cheque, direct debit or internet banking by arrangement. For more information, please get in touch.
How do I reset my password?
Select Log in (located at the top of every page) then select Reset your password and follow the instructions.
A reset password email will be sent to you. This email will contain a link to consumer.org.nz. You will be asked to enter a new password and then to confirm your new password by re-entering it.
If an email hasn’t arrived within 5 minutes, check your junk/spam email folder or call us on 0800 266 786 for assistance.
What membership options are there?
Online Membership and Online + Magazine Membership: With our online memberships you can choose to pay monthly, quarterly, yearly or two-yearly. Get personal support through our Consumer Rights Advice Line and opt in to have the Consumer magazine sent to you.
Digital Pass gets access to all our online content for 7 days with no commitment. There is more information on our join page.
If you are a business, please contact us for more information.
When will I get my magazine?
Magazines are posted in the first week of every second month: February, April, June, August, October and December. If you haven’t received your magazine by the 10th of the month, please contact us.