We regularly make submissions to Government and statutory authorities on a range of consumer-related issues.

Previous years

2020 submissions

"Proposed guidance on KiwiSaver fees and value for money” Consultation Paper (229 KB)
December 2020

Consumer care guidelines (575 KB)
December 2020

Guidelines for improving consumer awareness of Utilities Disputes and Powerswitch (176 KB) November 2020

Death, funerals, burial and cremation: a review of the Burial and Cremation Act 1964 and related legislations (208 KB)
October 2020

Options for establishing a consumer data right in New Zealand (167 KB)
October 2020

Proposed standard conditions for financial advice provider full licences and classes of financial adviser service (42.2 KB)
August 2020

Draft 111 Contact Code and Draft Copper Withdrawal Code (44.2 KB)
August 2020

Letter to the Minister of Food Safety - Health Star Rating System Five Year Review (166 KB) July 2020

Implementation of changes resulting from the Health Star Rating System Five Year Review (67.8 KB)
June 2020

Complaint under the Fair Trading Act: Air New Zealand and consumers’ rights to refunds (183 KB)
May 2020

Organic Products Bill (102 KB)
May 2020

Fair Trading Amendment Bill (105 KB)
March 2020

Financial Markets (Conduct of Institutions) Amendment Bill (130 KB)
March 2020

Residential Tenancies Amendment Bill (79.4 KB)
March 2020

Raising awareness of Utilities Disputes and Powerswitch services (159 KB)
March 2020

Consumer Information Standards (Origin of Food) Regulations 2019 (96.9 KB)
February 2020

Credit Contracts and Consumer Finance Amendment Regulations 2020 (110 KB)
February 2020

2019 submissions

Folic Acid Fortification (45.9 KB)
November 2019

Financial Markets Conduct (Regulated Financial Advice Disclosure) Amendment Regulations (213 KB)
November 2019

Proposed priority products and priority product stewardship scheme guidelines (53.7 KB)
October 2019

Pregnancy warning labels on alcoholic beverages (147 KB)
October 2019

Review of the KiwiSaver Default Provider Arrangements (377 KB)
September 2019

Phase 2 of the Reserve Bank Act Review (34.3 KB)
August 2019

Consumer Information Standard to implement Consumers' Right to Know (Country of Origin of Food) Act 2018 (270 KB)
July 2019

Civil Aviation Bill exposure draft (378 KB)
July 2019

Insurance Contract Law Options Paper (662 KB)
June 2019

Building system legislative reform (53.5 KB)
June 2019

Credit Contracts Legislation Amendment Bill (351 KB)
June 2019

Conduct of Financial Institutions (51.5 KB)
June 2019

Charities Act (190 KB)
May 2019

Land Transport (Wheel Clamping) Amendment Bill (514 KB)
May 2019

Therapeutic Products Bill (1.29 MB)
April 2019

Ticket reselling in New Zealand (451 KB)
April 2019

Section 36 of the Commerce Act - Misuse of market power (47.1 KB)
March 2019

Electricity Price Review: Options Paper (156 KB)
March 2019

Protecting businesses and consumers from unfair commercial practices (46 KB)
February 2019

Reserve Bank Act (34.5 KB)
January 2019

2018 submissions

Electricity Price Review (7.92 MB)
October 2018

Healthy Homes Standards (49.9 KB)
October 2018

Reform of the Residential Tenancies Act 1986 (60.6 KB)
October 2018

Advertising of antibiotic-based restricted veterinary medicines (41.1 KB)
September 2018

Proposed mandatory phase out of single-use plastic shopping bags (46.2 KB)
September 2018

Manuka honey sold in New Zealand: Is further regulation needed? (39.7 KB)
September 2018

Proposed amendments to Credit Reporting Privacy Code (94.9 KB)
August 2018

Review of consumer credit regulation (1.72 MB)
August 2018

Review of Insurance Contract Law Issues Paper (1.04 MB)
July 2018

Consumers’ Right to Know (Country of Origin of Food) Bill (793 KB)
July 2018

Briefing from the Reserve Bank and FMA on the outcomes of the Australian Royal Commission into banking (204 KB)
July 2018

Pregnancy warning labels on packaged alcoholic beverages (177 KB)
June 2018

Organic regulation (311 KB)
June 2018

Privacy Bill (355 KB)
May 2018

Residential Tenancies (Prohibiting Letting Fees) Amendment Bill (141 KB)
May 2018

‘As prepared’ rules for the Health Star Rating system (95.7 KB)
April 2018

Labelling of Fats and Oils (302 KB)
April 2018

Utilities Disputes Review (262 KB)
April 2018

Fair Insurance Code Review (317 KB)
March 2018

Advertising Standards Code (277 KB)
March 2018

Financial Services Legislation Amendment Bill (287 KB)
February 2018

Telecommunications (New Regulatory Framework) Amendment Bill (168 KB)
January 2018

2017 submissions

Button Battery Product Safety (177 KB)
October 2017

Energy Labelling of Alcoholic Beverages (37 KB)
August 2017

Draft Code of Banking Practice (36.9 KB)
July 2017

Corporate Insolvency Law Report No. 2 (840 KB)
June 2017

Consumers' Right to Know (Country of Origin of Food) Bill (1020 KB)
June 2017

New Financial Advice Regime (232 KB)
March 2017

Managing Microbeads in Personal Care Products (712 KB)
February 2017

Retail Payment Systems (382 KB)
January 2017

New Pricing Options for Electricity Distributors (453 KB)
January 2017

2016 submissions

Section 99(1A) of the Credit Contracts and Consumer Finance Act 2003 (247 KB)
December 2016

Review of the Customer Compensation Scheme (230 KB)
November 2016

Consumer Credit Fees Guidelines (204 KB)
October 2016

Reorienting Advisory Groups (221 KB)
September 2016

Telecommunications Act Review (411 KB)
September 2016

Targeted Review of the Commerce Act 1986 (412 KB)
July 2016

Information Disclosure Regulations for Third-party Fundraisers (487 KB)
April 2016

Review of the Code for Advertising to Children (484 KB)
April 2016

Review of Mandatory Labelling of Irradiated Food (258 KB)
March 2016

Financial Advisers Act Review - Part 1 & 2 (451 KB)
February 2016

Reducing harm from commercial sunbeds (244 KB)
February 2016

Proposed regulations for insulation and smoke alarms (500 KB)
February 2016

Targeted Review of the Commerce Act 1986 (425 KB)
February 2016

Distribution Pricing Review (653 KB)
February 2016

Financial Advisers Act Review - Part 3 (224 KB)
January 2016

2015 submissions

EQC Review (462 KB)
September 2015

Electricity Authority Retail Data Project (290 KB)
August 2015

Draft Code for Therapeutic and Health Advertising (589 KB)
August 2015

Financial Advisers Act Review (294 KB)
July 2015

Children’s Nightwear Regulations (163 KB)
June 2015

Making Tax Simpler (138 KB)
May 2015

Health (Protection) Amendment Bill (2.12 MB)
February 2015

2014 submissions

The Draft Responsible Lending Code (183 KB)
December 2014

Proposal P1034 – Chemical Migration from Packaging into Food (183 KB)
December 2014

Credit-related Disclosure and Rebate regulations (151 KB)
December 2014

Proposal P1030 – Health Claims – Formulated Supplementary Sports Foods & Electrolyte Drinks (118 KB)
September 2014

Review of the Occupational Regulation of Valuers (152 KB)
September 2014

Disclosure and dispute resolution scheme requirements in relation to securitisation - potential exemptions (93.6 KB)
September 2014

Responsible Lending Code (201 KB)
August 2014

Revised Mobile Messaging Code (109 KB)
July 2014

Priority Waste Streams for Product Stewardship Intervention (578 KB)
June 2014

Uninvited Direct Sales - potential exemptions (61.5 KB)
May 2014

Land Transport Rule: Light Vehicle Brakes Amendment 2014 (116 KB)
April 2014

Fair Insurance Code Review (240 KB)
February 2014

2013 submissions

ACC Levy Consultation 2014/15 (84.4 KB)
October 2013

Code of Professional Conduct for Authorised Financial Advisers (276 KB)
September 2013

Copyright (Parallel Importing of Films) Amendment Bill (80.6 KB)
August 2013

TCF Broadband Product Disclosure Code (146 KB)
June 2013

Vehicle Standards Compliance Amendment (No 2) 2013) (102 KB)
June 2013

Open Bank Resolution Pre-positioning Requirements Policy (175 KB)
April 2013

Review of Ban on Parallel Importation of Films (83.3 KB)
April 2013

Standards and Conformance Infrastructure Review (245 KB)
April 2013

Land Transport (Road User) Amendment Rule 2013 Rule 61001/8 (77.1 KB)
April 2013

Investor Education Framework and Action Plan (305 KB)
January 2013

2012 submissions

KiwiSaver (Periodic Disclosure) Regulations 2012 (136 KB)
November 2012

Vehicle Licensing Reform (99.6 KB)
October 2012

Standards (75.7 KB)
July 2012

Mandatory Fortification of Bread with Folic Acid Food Standard 2007 (210 KB)
July 2012

EGC Jurisdiction (56.3 KB)
June 2012

Building Act Amendment Bill (No 4) (118 KB)
June 2012

Draft Credit Contracts and Consumer Finance Bill (145 KB)
May 2012

Consumer Law Reform Bill (202 KB)
March 2012

P293 - Nutrition, Health and Related Claims (290 KB)
March 2012

Effective Disclosure FMA (299 KB)
March 2012

Proposals to Amend the Dairy Industry Restructuring Act (80.3 KB)
February 2012

2011 submissions

NZAS Inquiry into Ethical Rules re Audiologists (77.9 KB)
September 2011

Milk Price Inquiry (145 KB)
September 2011

Review of the Credit (Repossession) Act 1997 (197 KB)
August 2011

Food Labelling Review (74.3 KB)
August 2011

Advanced Metering Infrastructure (67.2 KB)
June 2011

Telecommunications Carriers' Forum Customer Complaints Code (142 KB)
February 2011

Customer Compensation Scheme - Mandatory Default Arrangement (134 KB)
January 2011

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