Sum insured house insurance

What does the move to sum insured house insurance mean for you?

13sep sum insured house hero default

Until recently, most insured homes were covered by a "total replacement" policy based on the size of the house. But homeowners now have to estimate the cost of rebuilding their house - and insure it for that. This cost is the "sum insured". It's the maximum amount the insurer will spend if the house needs to be repaired or rebuilt. What does this mean for you?

For the last 20 years most Kiwi homes had a "total replacement" policy. You told your insurance company the size of your house and it worked out a premium based on that. If your home was destroyed in a fire or natural disaster, the insurer was responsible for demolishing the wreckage and building a new house to the same size and specifications as the previous one - with no limit to the amount it would pay.

Check your default sum insured to see if it reflects the likely cost of rebuilding your home to its current specifications.

But the Canterbury earthquakes were a big wake-up call to the insurance industry and particularly its reinsurers (the companies which insure insurers against the cost of major natural disasters and catastrophes). The reinsurers now require New Zealand homes to be insured for a specific capped amount. They want to know the maximum amount that local insurers and reinsurers would have to pay to rebuild homes after a natural disaster. Insurers need to assess their risk better and sum-insured insurance helps them do this by collecting much more information about each house.

When is this happening?

Nearly all New Zealand insurance companies will be making this change by the end of 2014. FMG is the only mainstream insurance company we know of that isn’t switching completely: it's continuing to offer full replacement policies outside the metropolitan areas of Auckland, Wellington and Christchurch; and in some cases (for rural and lifestyle block properties) will still offer it within the 3 metropolitan areas.

The insurance industry claims these changes will be "revenue neutral" for insurers. It also claims that while some people may see their premiums increase, others may see them fall. Those more likely to see an increase are people in high-cost homes that under total replacement policies have been "subsidised" by other homeowners. We suspect many homeowners may get a shock over their rebuild costs and find they're now facing higher premiums.

Making an estimate

When New Zealand last experienced capped insurance policies more than 20 years ago, the insurance companies helped homeowners estimate the rebuild cost. Now they're passing that responsibility to you.

The companies provide a "default" sum-insured figure when your house insurance comes up for renewal. The default sum is based on what the insurer believes your house size is plus a $2000 per-square-metre rebuild cost.

But the insurer's knowledge of your home may be limited, not accurate, or not up to date.

Check your default sum insured to see if it reflects the likely cost of rebuilding your home to its current specifications.

If you don't believe it does, you'll have to estimate the rebuild cost yourself. There are a couple of ways of doing this:

  • use the online sum-insured calculator suggested by your insurance company
  • go to a professional (a registered valuer or registered quantity surveyor).

Once you have a rebuild figure you believe is correct, you'll need to let your insurance company know. If necessary it will adjust the sum insured ... and your premium!

Tip: Don't use a market valuation (one used for selling your house) or your rating valuation (RV) to estimate your sum insured. These don't reflect the cost of rebuilding.

Professional help

People with large homes, architect-designed homes, or expensive homes should get an independent rebuild cost from a professional such as a registered quantity surveyor or registered valuer. (Registered valuers don't just do market valuations - they can also provide rebuild costs for insurance purposes.)

A valuer or quantity surveyor can spot things you might miss or that aren't covered by the calculators. They'll also build in construction-inflation costs for the next 12 months and the estimated time it takes to rebuild a house.

Such a valuation will give you a baseline for future years and may well be worth the cost. The valuers' and quantity surveyors' professional organisations are working with insurers to make sure their members cover off the right details when they’re estimating the sum insured.

We've done our own investigation (see our case study below) and there were significant differences between the calculators and what our registered valuer estimated.

Cost: Depending on the size and quality of your house, a quantity surveyor's valuation will cost from around $750 and a valuer’s from around $500.

Case studies

We chose 2 houses and had a registered valuer give a rebuild estimate on each.

Then we put each house through several of the calculators and compared those results with the valuer's. All estimates include demolition costs and GST.

The castle

The castle is on a flat section but it's in a hill suburb and has difficult access - the owners have a cable car but we left this out of the rebuild estimate! It's a late 1920s weatherboard California bungalow with an architecturally designed second storey added in the 1990s. The floor size is 200m2; the roof is marine-grade metal. The property has a single garage, timber-decked ramp/driveway, storage shed, timber fencing, concrete and brick paths, and concrete and brick retaining walls.

The valuer's rebuild estimate includes the owner's desire to replicate the features of a California bungalow and the "feel" of a character home: solid timber architraves, doors and skirtings and solid timber flooring. It also includes a $59,000 inflationary provision. The calculator estimates were done using "prestige" as the building standard.

Rebuild estimates for the castle

  • Valuer's estimate: $1,091,000
  • Vero calculator: $814,064
  • Tower calculator: $801,401
  • need2know.org.nz calculator: $787,834
  • AA insurance calculator: $781,906

Difference between valuer and highest calculator estimate: $275,936
Difference between highest and lowest calculator estimate: $32,158

Comments: The valuer's estimate included a demolition cost of $55,000. This was higher than that provided by the calculators because the difficult access makes demolition and rebuilding more expensive. The calculators had no way of allowing for this.

The valuer was thorough with his measurements and inspection, and the owner was able to point out various features that may not have been able to be picked up by the calculators. Overall, the bungalow's owner felt the valuer's estimate was probably a better estimate of the real costs of replacing the existing house. However, he felt the calculators would be fine if your house didn't have unusual features.

The cottage

The cottage is a single-storey weatherboard house with a corrugated iron roof. It's on a relatively flat section in a hill suburb. It dates from the 1940s but was renovated and modernised in the early 2000s. The floor size is 138m2. It has timber decking, a paved courtyard area, fencing, a concrete driveway and carport.

The valuer's estimate includes a $26,000 inflationary provision. The calculator estimates were done using "standard/average/ordinary" as the building standard.

Rebuild estimates for the cottage were:

  • Valuer's estimate: $476,000
  • Tower calculator: $396,261
  • Vero calculator: $396,260
  • AA Insurance calculator: $391,332
  • Lumley calculator: $384,589
  • need2know.org.nz: $372,982

Difference between valuer and highest calculator estimate: $79,739
Difference between highest and lowest calculator estimate: $23,279

Comments: The valuer's estimate included a demolition cost of $24,000, similar to the calculators. Our cottage owner said the calculators were reasonably easy to use – provided you had all your measurements on hand. They seemed to cover all the features of his property adequately.

He felt the cost of the valuer was money well spent as he now had the information he needed to talk to his insurance company and weigh up its premiums based on different sum-insured values.

If there was little premium difference between the valuer’s estimate and the calculator estimate, he’d choose the valuer’s estimate for his sum insured. The difference between the estimates was close enough that he didn’t feel he’d be over-insuring.

Valuations were provided by Jon Nanson Valuations in Wellington. Jon Nanson is a registered valuer and property adviser.

Get your calculations right

You've worked out the sum insured and the premium looks horrific? Don't be tempted to under-insure. Under-insuring can mean you don't have enough money to rebuild, if your house is completely destroyed. As well, if you’re under-insured and have a mortgage then you’ll be paying off the mortgage on a rebuilt property that’s of lesser value.

Over-insuring runs risks too. You can't use your insurance pay-out to get a better house. If you over-insure, the insurer will only rebuild your house to the size and standard it was before. So you'll have wasted your extra insurance premiums.

Be aware of "demand surge". After a natural disaster - such as the Canterbury earthquakes - construction costs can rise considerably. When you're estimating your rebuild cost you're being asked to make a blue-sky guess about future prices. Some insurers are offering additional "Post Event Inflation Protection Cover" in their policies to account for potential "demand surge". This protection is paid out on top of the sum insured.

Get the right policy

  1. Your insurance company is obliged to tell you what is and isn't covered by your policy. So get it to tell you – after all, it’s making you estimate the rebuild cost! The more information you have, the better.
  2. Check whether you need extra cover for features such as swimming pools or retaining walls.
  3. Will your policy provide temporary accommodation – and if it does, for how long? The time it’s taken for some Christchurch people to get to the rebuild stage has far exceeded the length of the temporary accommodation that their policies allowed.
  4. Swimming pools, driveways, paths and fences now attract a special excess under recent changes by the major insurers – but only in the case of a natural disaster. This could be $5000 or more depending on your insurer and your location. If your fence is damaged by something other than a natural disaster (such as the kids kicking a football at it), then you'll pay the “standard” excess agreed with your insurer.
  5. At policy-renewal time, check that your sum insured is still accurate. Your insurance company will be adjusting your sum insured in line with changes in the Building Consumer Price Index – so after the first time you shouldn’t need to re-estimate. However, if you’ve done any renovations or alterations, make sure they’re included (although you probably did this when the renovations or alterations were completed).

Tips for using a sum insured calculator

Insurers have provided online calculators to help you work out your rebuild costs. But the calculators are only a guide and they're certainly not foolproof: "garbage in, garbage out" still applies. Read our 8 tips for using a sum insured calculator.

  1. You'll need to know the size of your home, its age, the materials it's built from, and even the slope of the land it's on. People in newer homes will probably find this more easily than those in older homes - but you can get the info from your local council. Making guesses could be costly if you need to make a claim later.

  2. If you get the size of your home from your rating valuation (RV), make sure it's correct - does it include recent additions or renovations?

  3. Don't forget additional features such as sheds, decks, swimming pools, paths, fences, retaining walls and driveways. If your castle has a moat and drawbridge you'll need to include that too! You’ll also have to measure up the size of your sheds, decks and so on - so have this info handy before you start.

  4. The calculator may miss important details. If it doesn't ask a question about a particular feature of your property - such as ease of access to the site - that feature won't be in the sum insured you get from the calculator.

  5. The calculators offer a choice of "standard of building" scenarios. Make sure you check what these mean before completing the calculations - they make a big difference to the final sum insured.

  6. Be wary of the calculator pre-filling some answers. One we used gave us an extra bedroom and pergola by default. (You can go back and un-tick the boxes.)

  7. Check whether GST is included. Some don't include it - and a 15 percent difference could be a lot of money!

  8. Start with the calculator suggested by your insurer. You can then check its result against one of the other insurer's calculators.

Our view

  • Insurers should be doing more to help their customers calculate the sum-insured value of their homes. It's not good enough for a company to provide an online calculator and then claim no responsibility for the figures it churns out.
  • Make sure you read all the paperwork and letters your insurer sends you about the changes. These should explain in plain English what's happening and what you need to do. You should be given about 6 weeks to make sure your policy's sum insured is correct.
  • Ask about anything you don't understand.
  • Look at other insurers' policies. You may find an insurer who can answer your questions and provide a policy (plus a premium) that suits you.
  • Seriously consider hiring a professional to estimate your rebuild costs. They're in a better position than you are to calculate these accurately. (If you use a professional, check they have professional indemnity insurance.)

Report by Kate Sluka.

Sum-insured valuations

Sum-insured valuations

13sep sum insured house valuation promo default

Sum-insured valuations

The alternative to using a calculator is to employ a professional to do the job. But our mystery shop of companies that offer this service revealed big differences in rebuild estimates.

Read our report

Member comments

Get access to comment

Robert V.
14 Jul 2018
Sum insured house insurance a rort

The demand for house owners to calculate their own replacement or rebuilding cost is unfair. Insurance companies have the experience and historical case evidence to do it better than home owners. Some people have been persuaded to pay huge sums to get estimates from so-called professionals (and it remains to be seen if these firms can be held to account in the event their estimates are too low) thus effectively doubling or more the price of insurance. And as you point out thousands of people may now be under insured. The insurance companies are best placed to do this and should be selling replacement policies only.

Henry B.
05 Nov 2015
What if you are happy with different building materials from the ones used at the time of the original construction?

Using the calculator and simply changing the date of construction from 1920s (when it was actually built) to post 1970s - and leaving everything else the same - reduces the sum insured figure by $200,000. Isn't it likely that most people would opt to have their houses built of current materials rather than try to replicate the materials used at the time of construction? Are there other issues to consider in this situation?

Previous member
06 Nov 2015
re: What if you are happy with different building materials from the ones used at the time of the original construction?

Hi Henry,

Thanks for your comment. You may find the premium difference on a reduced sum-insured figure to be very small and really not worth the risk of potentially under-insuring your property and ending up with not enough to rebuild your home to the same specifications, or having to pay out of your own pocket. You also need to think beyond a total rebuild situation. If your 1920s property was partially destroyed by fire and you wished the repairs/rebuild to be of equivalent standard and style to the remainder of the property would you have sufficient cover for that to happen?

And if you're concerned about the premium cost, you could look at increasing your excess. Have a chat with your insurer about what your policy covers with regard to rebuilding to your current specifications.

Kind regards,

Kate Sluka
Finance Writer

Andrew B.
10 Aug 2014
One calculator for them all...

It is interesting to see the variance between the four insurance companies estimates as they are all powered by the same Cordell calculator. As does ANZ, Westpac and Lumley.