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The washing machine brand our experts would avoid

24 October 2025
Kate

By Kate Harvey

Content Manager | Pou Whakahaere Ihirangi

There’s one brand we think you should keep walking past if you’re looking at buying a new washing machine anytime soon.

That brand is Haier.

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Owners of Haier washing machines reported the highest number of faults in our reliability survey. Unsurprisingly, those who chose Haier are some of the least satisfied with their purchase. We also give Haier machines a low repairability score. Repairers we spoke to considered Haier machines to have a lower build quality.

Haier machines take the bottom seven spots in our washing machine test results. The cheapest – a top loader that’s about $600 – might seem like a bargain but gets the lowest score. It’s rough on clothes and doesn’t let you adjust the spin speed.

Not all Haier machines are cheap though. We’ve tested some of its front loaders that are around the $1,500 mark. We think if you’re spending that much money, you’re better off buying one of our Consumer Recommended washing machines from a much more reliable brand.

The 3 best washing machine brands in New Zealand

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