News
27 March 2019
Crackdown on ticket scalpers
New rules on the way to clean up the ticket resale industry.
Price caps on resold tickets are among measures announced by the government to finally rein in ticket scalpers.
We’ve been campaigning for a shake-up of the ticket resale industry and welcome the proposed changes.
Our 2017 investigation, with Australian consumer organisation Choice, found many people had been taken for a ride by ticket resale websites.
Setting a price cap would help protect consumers from being ripped off by websites selling tickets at inflated prices.
It would also help cut scalpers out of the market, while ensuring people with genuine reasons for reselling a ticket could do so.
Other measures announced include requiring sellers to display details of their tickets and a ban on ticket-buying bots. Bots are used to buy large quantities of tickets, which are then resold to consumers at huge mark-ups.
You can help us clean up the ticket resale market by making a submission supporting the law changes. We've got a template submission you can use. Public submissions close on 18 April, 2019.
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Member comments
04 Apr 2019
No easy answer.
It must be hard to shut down shady ticket re-sellers other wise surely Viagogo would be a bad memory by now with the amount of complaints lodged. I see below a lot of suggestions about re-selling for what they were brought for and who is going to police this and who is going to finance this. Looks like the fraud squad have other priorities by their lack of comments or appearance. Even limiting the amount of tickets that can be purchased by a single buyer, the scalpers have family, friends or cheaply brought employees brought for the use of their names only. Don't give up though someone will find the answer.
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