Most reliable laundry and cleaning appliances

Which products came out top of our list this year?

Washing machine filled with laundry

Our members have once again told us if their appliances and devices – from expensive cooktops to cheap-as-chips heaters – are reliable and whether they are satisfying to own.

About our survey

We asked our members about products they’d bought new since 1 January 2014. We wanted to know the brand, the year it was bought and whether it had ever needed repair. We also asked respondents if they were satisfied with their product. Our thanks to all who participated.

We only analyse brands that got 30 or more responses in a category. For each brand, we calculate our reliability score as the percentage of its products that have never needed repair.

Where we haven’t re-surveyed a particular product, we’ve included the reliability data from surveys conducted between 2016 and 2018.

Clothes dryers

Want to read the full article?

  • Heaps of buying advice so you can choose with confidence
  • Independent reviews of thousands of products and services
  • Personal advice an email or phone call away on our advice line (members only).

Steam mops

Vacuum cleaners

Washing machines

More from our survey

More from our survey

18jul product reliability promotion default

More from our survey

See which other products and brands our members rated as being reliable and satisfying to own.

Read more survey results

Member comments

Get access to comment