Email templates about services
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Email templates about services

Use these draft letters as a guide when you need to put your complaint about services in writing.

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Chris and Lauren D.
26 Sep 2017
Are you comparing apples with apples?

In the section, "How to dispute an excessive price", it is worthwhile including copies of the quotes that you are using to justify your payment. The reason is that you need to be comparing apples with apples, i.e. comparing what work is quoted for versus what work was actually done. Sometimes the scope of work between quotes is quite different, and some quotes will "tag" things that are specifically excluded. An exclusion example could be if asbestos is found, or hidden damage that is only found after opening up a wall.

If you are not sure what work is being charged for, then you can always request a detailed breakdown of what work was actually done.

Hope this helps.
Chris.