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Solving construction problems

Our quick reference guide to resources you can use to help resolve common problems encountered when building and renovating.

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Architects or designers

Builders & tradespeople

Building Act or Building Code compliance:

Buying a house:

Councils

Cross lease situation

  • For information about the pros and cons of cross leasing and how to convert a cross lease title see: Land titles.

Faulty materials

Neighbours

  • For problems concerning your neighbour’s lack of cooperation over boundary fences, see: The Fencing Act.
  • For disputes about boundaries, easements or other matters affecting your use of your property, see:
  • For advice about boundary issues talk to your local council.
  • For help with disputes about trees, see our guide.

Subcontractors

  • Where a subcontractor has done a substandard job, do you approach the subcontractor directly or go through the main contractor? See: Contract law.

Technical advice

  • For technical advice about construction methods and materials contact:
    • Building Research Association of New Zealand Ltd (BRANZ). If you are a home or building owner or a member of the public requiring advice, there is a public helpline which costs $1.99 per minute + GST, phone 0900 590 90, or visit their website: www.branz.co.nz.
    • For help understanding your obligations under the Building Act and Building Code, visit the Ministry of Business, Innovation and Employment, or phone 0800 242 243.
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Building articles

Whether you're planning to build your own home or renovate an existing one, we've got you covered with a wide range of articles covering the whole process.

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Renovating articles

Renovating and altering houses is a favourite pastime for many New Zealanders. Our articles take a look at what's involved when you undertake a renovation project.

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Home maintenance

Regular maintenance is needed to ensure your house holds its value and remains safe and comfortable to live in.

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