Skip to content

Car, travel and transport

From cancelled flights to faulty cars, our advice will help you get your money back if things go wrong.

Consumer advice line.

We know your rights

Got a problem with a faulty product, received shoddy service or been misled by a retailer? Our expert advisers can provide clear, practical advice that you can trust.

Learn more

Fair trading act promo cta

Taking action

If you want to make a complaint our advice can help you.

How to complain